Enhancing Patient Care through Custom Healthcare Software
ABOUT CUSTOMER
A leading healthcare provider in the United States, operating a network of hospitals and outpatient clinics. The organization sought to improve patient care by streamlining clinical workflows, enhancing patient data management, and improving communication between healthcare professionals.
Challenges
The healthcare provider faced several challenges:
Inefficient Workflows: Existing processes were manual and time-consuming, leading to delays in patient care.
Data Management: Patient records were scattered across multiple systems, making it difficult to access and share critical information.
Communication Gaps: Lack of a unified communication platform resulted in miscommunication between doctors, nurses, and administrative staff.
Regulatory Compliance: Ensuring compliance with HIPAA and other healthcare regulations was a constant concern.
Benefits
Increased Reach: The new telemedicine platform boosted the organization’s patient reach by 70%, delivering essential healthcare services to more individuals in rural areas.
Improved Access: The low-bandwidth solution allowed patients with limited technology access to participate in telemedicine sessions, reducing healthcare disparities.
Enhanced Security: Advanced security features protected patient data, fostering trust and ensuring compliance with healthcare regulations.
Higher Adoption Rates: The user-friendly interface led to a 50% increase in platform adoption among both patients and healthcare providers.
Our Solution
Cognic Systems collaborated with the healthcare provider to deliver a custom healthcare software solution that addressed these challenges:
Integrated Patient Management System: Developed a centralized system to manage patient records, appointments, and treatment plans, allowing for real-time access to patient data across all departments.
Workflow Automation: Automated routine tasks such as patient check-ins, billing, and report generation, significantly reducing administrative burden and errors.
Unified Communication Platform: Implemented a secure, HIPAA-compliant messaging platform for seamless communication between healthcare professionals.
Regulatory Compliance Module: Integrated compliance tools to ensure that all processes and data management adhered to healthcare regulations.
Execution Timeline of Project: 08 Months
Technology Used
Power BI
Microsoft Azure
Twillio
Dot Net Framework
The new system’s automation of routine tasks freed up an estimated 3,000 hours of staff time annually, which was redirected to direct patient care, leading to improved patient satisfaction and outcomes!
